At WegoBooks, we value our clients and strive to provide seamless accounting and bookkeeping services. However, we understand that sometimes circumstances change, and you may need to cancel your service. To ensure a transparent and fair process, we have established the following cancellation guidelines:

1. Cancellation of Services

Clients can cancel any scheduled service by providing at least 48 hours’ notice before the service start time. This allows us to manage our schedule efficiently and accommodate other clients.

• Cancellations made within 48 hours of the scheduled service may be subject to a cancellation fee.
• Urgent or emergency cancellations due to unforeseen circumstances will be considered on a case-by-case basis.

2. Refund Policy

Refunds are processed based on the service type and stage of completion.

One-Time Services

• Before Service Begins: A full refund is available if cancellation is requested before work has started.
• After Service Has Started: Partial refunds may be granted depending on the amount of work completed.

Subscription-Based Services

• Clients can cancel a subscription at any time, but services will remain active until the end of the current billing cycle.
• No refunds will be issued for unused time within the billing period.

Custom Services & Special Projects

• For custom accounting, tax planning, or financial consulting projects, cancellation fees may apply based on the work already completed.
• If WegoBooks has already performed significant work before cancellation, no refund will be provided.

3. How to Cancel

To cancel a service, please contact our support team via:

📧 Email: info@wegobooks.com

Refunds, if applicable, will be processed within 7–10 business days to the original payment method.